Privacy Policy

 Effective as of 08/01/2025
Nocturne Pet Care Co. (“we,” “our,” or “us”) is committed to respecting and protecting your privacy. This policy outlines how we collect, use, store, and safeguard the information you provide to us.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email, home address.
   
• Pet Information: Pet names, medical needs, routines, behaviors, vet contact, emergency contacts.
   
• Scheduling & Payment Info: Dates of service, pricing, service preferences, and method of payment (if applicable through invoicing platforms).
   

We may also collect data via third-party booking or payment software that you voluntarily use to schedule services.

2. How We Use Your Information

We use your information to:

• Schedule and provide pet care services.
   
• Communicate with you about bookings, updates, or emergencies.
   
• Ensure your pets’ safety and comfort.
   
• Maintain business records for tax and service reference purposes.
   

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Information Storage & Security

Your data is stored securely, and we take reasonable steps to protect it from loss, misuse, or unauthorized access. If using third-party apps, their privacy policies also apply.

We do not directly store or process sensitive payment details (e.g., card numbers) unless necessary and securely handled. When using third-party payment processors, your data is handled according to their own security and privacy standards.

4. Your Rights

You may request access to your personal data, ask for corrections, or request deletion at any time by contacting us at:
📧 hello@nocturnepetcare.co
📞 302.404.0207

5. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website or provided directly to clients when appropriate.

6. Questions?

If you have questions or concerns about your privacy, feel free to reach out anytime.

 7. Consent
By scheduling services with Nocturne Pet Care Co. or submitting your personal information via any platform we use, you consent to the collection, use, and storage of your information as described in this Privacy Policy.